Warning Signs of Identity Theft

Be alert to potential warning signs, including:

  • Unfamiliar charges on your debit or credit cards

  • Receiving bills or statements for accounts you didn’t open

  • Being denied credit unexpectedly or seeing unexplained credit report changes

  • Calls or letters about accounts or debts you don’t recognize

  • Unusual activity alerts from your bank or online accounts

How UCFCU Can Help

United Community Federal Credit Union is committed to helping members protect their identities and respond quickly if fraud occurs:

  • Account Monitoring & Alerts: With E-Notifications, Debit Card Manager, and Zelle alerts, you can monitor account activity in real time.

  • Fraud Prevention Tools: UCFCU provides secure Online and Mobile Banking systems with encryption and multi-factor authentication to keep your accounts safe.

  • Debit/Credit Card Protection: If your card is lost, stolen, or misused, our team can block and replace cards quickly to prevent further fraud.

  • Member Support: Our trained staff can guide you through reporting fraud, placing alerts on your accounts, and providing credit bureau contact info if necessary.

  • Education & Resources: We provide tips and updates on how to avoid scams, phishing attempts, and other common identity theft schemes.

Tips for Members to Stay Safe

  • Keep your personal information private and secure.

  • Use strong, unique passwords for online accounts and update them regularly.

  • Review your account statements frequently for unusual activity.

  • Shred documents containing sensitive information before discarding.

  • Be cautious of unsolicited emails, texts, or phone calls asking for personal info.

Identity theft can happen to anyone, but staying vigilant and using the tools and resources offered by UCFCU can help you prevent fraud and act quickly if it occurs. Your safety is our priority.